Workshop cancellation policy
Places on Interim Hub workshops are limited and we therefore operate a cancellation policy regarding refunds and transfers.
Once you have received confirmation of your place on the workshop you will be liable for the whole fee unless we receive written notification of cancellation and have confirmed this cancellation to you in writing. If you do not receive confirmation of cancellation you should contact us again.
For bookings cancelled two or more weeks before the event, 100% per cent of workshop fees paid will be refunded to the applicant.
For bookings cancelled less than two weeks before the event, no refund will be made other than in exceptional circumstances at the discretion of the Business Development Manager.
Please note that for bookings made less than two weeks before the event, the workshop fee will be non-refundable, other than in exceptional circumstances at the discretion of the Business Development Manager.
For transfers to another workshop date where the transfer is requested two or more weeks before the event, no transfer fee will apply.
For transfers to another workshop date where the transfer is requested less than two weeks before the event, a transfer fee of £60 + VAT will be charged to cover venue costs incurred by the Interim Hub.
No refund will be made for non-attendance on the course.
In the event of cancellation of a training event by the Interim Hub, we will endeavour to inform all participants at least two weeks before the course is due to take place, although please be aware that this is not always possible. In such an event, all course fees paid will be reimbursed in full, but we are unable to reimburse any other costs that may be incurred, such as flights, accommodation etc.
In the event that dates have to be changed by the Interim Hub, delegates may request a full refund if the new dates are not convenient.
Should you have any questions regarding these terms and conditions, please contact the workshop team on 01737 234561 or send us an email.